Help Center

Please review our support documents below.

Field Service Manager Zendesk Marketplace App
Field Service Manager Instructions

Tech-Connect Zendesk Marketplace App (Connecting Synchroteam to Zendesk)
Tech-Connect Installation Instructions
Tech-Connect Quick Overview
Tech-Connect Functionality

Zendesk
How to implement a basic email ticketing solution using Zendesk
Planning your implementation
Register for a free trial
How to integrate Formstack with Zendesk
How to update a requester's name using a trigger and webhook

Synchroteam
Synchroteam Overview

FieldTecs
Features
How do I access Fieldtecs
How to do the initial configuration
How to create, view, edit and schedule jobs
How to view scheduled jobs
How to view and send messages
How to manage inventory
Dashboards