The Support Suite is designed with agents in mind, putting multiple channels and relevant context all in one place.
Live chat and messaging functionality allows communication using a chat widget, or over popular social messaging channels like WhatsApp and Facebook Messenger. Voice and SMS functionality provides support to customers that prefer to call or text for personalized support. The self-service mobile responsive help center and knowledge base lets customers help themselves with knowledge base content.
As a certified Formstack Forms partner we can assist you to quickly and easily create custom forms, feed data into digital documents, and collect eSignatures to streamline your workflow automation.
Formstack's platform brings all our workplace productivity products together into one, integrated business process automation solution.
Fieldtecs is a new field service and job scheduling application that allows jobs to be created and assigned to field workers. Field workers update the jobs with the mobile application, and include photos, inventory used, and other job related details. The application in in the final stages of development and due for release soon.