As a certified Zendesk Implementation Partner we can help you implement, optimize, integrate, or administer your Zendesk instance. Contact us if you need help with your Zendesk implementation or configuration of triggers, workflows, macros, SLA's, automations, forms, reporting, and all other administrative aspects.
Contact us for a free consultation to discuss your requirements.
Synchroteam is a Field Service Management solution for your organization. Manage your mobile workers efficiently, simplify business processes and optimize costs. Functionality includes Schedule & Dispatch, Online booking, Job Management, Custom Forms and more.
Create jobs and assign them to field workers or groups. View scheduled and unscheduled jobs and easily assign them to available resources. Field workers update job reports using any mobile device, and multiple custom fields can be created to ensure required job information, including photos, are submitted.
The Tech-Connect app will integrate your Synchroteam field service application to Zendesk and allow the creation, update and synchronization of jobs. You will require a subscription to the Synchroteam field service management tool as well that allow you to effectively manage your work force.