Tech-Connect is a Zendesk marketplace app that connects the Synchroteam field service application to Zendesk Support.
The app allows you to link Synchroteam jobs to Zendesk tickets using a custom field that contains the Synchroteam job ID. The sidebar app will display the job details and will allow you to update, schedule, cancel and validate jobs from within the Zendeks ticket.
You need a Synchroteam subscription for this integration to work. You can sign up for a free Synchroteam trial here if you do not have a current Synchroteam account (you have to sign up prior to installing the application).